Order Processing Time
In-stock items:
Orders will be processed and shipped within 1–2 business days after payment confirmation.
Pre-order items:
Pre-order products will be processed and shipped within 3–4 business days after payment confirmation.
Processing time refers to the time needed to prepare your order and does not include transit time.
Shipping Fee
We offer shipping options based on your order value:
Free Shipping:
Orders with a subtotal of $49.00 or more qualify for free shipping.
Standard Shipping:
Orders under $49.00 will require a $10 shipping fee.
The shipping fee will be automatically calculated and displayed during checkout.
Delivery Time
Estimated delivery time:
United States:
10–20 business days
Delivery times may vary depending on:
- Shipping carrier
- Customs processing
- Weather conditions
- Other circumstances beyond our control
Once your order has been shipped, tracking information will be provided. Please allow 2–5 business days for tracking updates to appear.
Refund & Replacement Policy
If you have not received your order, please contact us via Lily18826480712@gmail.com and add our WhatsApp: +86 18826480712 as soon as possible.
We will review your order and shipping information and work with you to find the best solution. Depending on the situation, we may offer a replacement shipment or another appropriate resolution.
Please reach out to us before submitting a refund request, so we can resolve the matter for you as quickly as possible.
Contact Us
For questions regarding orders, shipping, or products:
Email: Lily18826480712@gmail.com
Average response time: 24–48 business hours